This position is ideal for someone who enjoys being in the middle of the action. You’ll be responsible for planning and executing events—and you’ll also be on-site, leading them. That means working evenings, weekends, and holidays as needed.

You’ll support major events like:

• Eggs, Paws and Claws
• Earth Day Celebration
• Summer Nights at Zoombezi Bay
• Boo at the Zoo
• Wildlights
• Seasonal Festivals
• Community Celebrations

We’re looking for someone who:

• Is energized by live events and guest interaction.
• Can manage logistics and adapt in real time.
• Wants to see their work in action—not just plan from behind a desk.

If you’re ready to take ownership of events that bring joy to thousands and support a mission that matters, this is the role for you.

Event Planning & Execution

• Plan, execute, and evaluate on-site and off-site events with a focus on guest experience.
• Coordinate logistics including venue, vendors, entertainment, food, supplies, and décor.
• Collaborate on the design of event collateral.
• Host events on weekends, weekdays, evenings, and holidays as scheduled.

Communication & Promotion

• Manage communications with vendors, sponsors, guests, and internal departments.
• Work with Communications Team and Marketing Team on promoting events through advertising
• Provide direction for graphic design, social media, and website event descriptions.

Operations & Evaluation

• Prepare and distribute event operations outlines to internal departments.
• Track budgets and ensure events stay within financial parameters.
• Create and manage evaluations to assess guest satisfaction and identify improvements.
• Generate and submit event reports as requested.

Team & Community Engagement

• Establish and maintain relationships with vendors and community partners.
• Provide interview support, work direction, and supervision to seasonal team members.
• Assist in other departmental areas as needed.
• Implement sustainable practices in daily tasks.

Education & Experience

• High school diploma or equivalent required.
• Undergraduate degree in business administration, marketing, communication, or related field—or equivalent experience—required.
• 2–3 years of special event planning experience preferred.

Technical & Organizational Skills

• Proficiency in a wide range of computer software, including productivity and industry-specific tools.
• Excellent organizational skills and attention to detail.
• Ability to plan and manage multiple events simultaneously in a fast-paced environment.

Communication & Interpersonal Skills

• Strong verbal and written communication skills.
• Ability to provide excellent guest service and maintain cooperative working relationships.

Work Requirements & Compliance

• Valid state-issued driver’s license and good driving record.
• Ability to adhere to safety protocols and the Columbus Zoo Family of Park's drug-free workplace policy.
• Successful completion of an annual criminal background check.