If you are looking for a fulfilling role where you can make a positive impact on the guest experience and help maintain the beauty and safety of our grounds, we’d love to hear from you. Apply today to join our team!

Responsible for maintaining cleanliness of public restroom facilities and adjacent areas throughout Zoo, Zoombezi Bay and Safari Golf Club grounds.

Why Join Us?

• Be part of an enthusiastic team that supports the mission of the Columbus Zoo Family of Parks: Empowering People. Saving Wildlife.
• Contribute to a safe and enjoyable guest experience.
• Enjoy working in a dynamic, fast-paced environment.
• Engage in professional development opportunities and training.

• Restroom Maintenance: Ensure cleanliness and sanitation of public restroom facilities by cleaning mirrors, sinks, toilets, floors, walls, and doors. Empty trash receptacles, replenish supplies, and maintain cleanliness of surrounding areas.
• Event Support: Assist with room set-up and clean-up for meetings and special events, providing support for activities like Wildlights and the Columbus Zoo Lantern Festival.
• Groundskeeping: Help with maintaining grounds and other custodial duties as needed to ensure a neat and welcoming environment.
• Guest Assistance: Provide directions, answer questions, and assist visitors in emergency situations.
• Vending Machine Management: Maintain stock in public and administrative restrooms, handle money deposits, and submit requisitions.
• Safety & Compliance: Actively participate in safety training, follow safety protocols, and ensure safe operation and maintenance of equipment.
• Team Collaboration: Support fellow staff members, assisting with other facility duties when required.
• Sustainability Practices: Implement sustainable practices in your work whenever possible to support our environmental initiatives.

• Education & Experience: High school diploma or equivalent. 6 months of related custodial experience.
• Communication Skills: Ability to communicate clearly and professionally both verbally and in writing.
• Schedule Flexibility: Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Self-Management: Strong organizational skills and ability to work independently with minimal supervision.
• Positive Attitude: Commitment to excellent service and upholding guest service standards.
• Teamwork: Ability to develop and maintain good working relationships with all Zoo team members and external contacts.
• Safety Compliance: Adherence to safety protocols and standard operating procedures.
• Health & Safety Requirements: Proof of a negative TB screening before placement and annually thereafter.
• Driver’s License: Possession of a valid state-issued motor vehicle operator’s license and a good driving record.
• Drug-Free Workplace: Ability to adhere to the Columbus Zoo and Aquarium’s drug-free workplace policy.
• Background Check: Must successfully complete a criminal history background check annually.