Serves as the Coordinator of operations for the Business Office, including Front Desk Receptionist and provides administrative support to senior leadership.

• Greets and assists guests/vendors to the Business Office.
• Schedules Business Office conference rooms as requested.
• Responsible for all incoming and outgoing mail, including oversight of all mailroom operations and postage machine.
• Maintain security checkpoint guest list.
• Updates intranet with daily announcements, forms for all departments, event sign ups, and any other information.
• Maintain the company phone listing.
• Orders stock supplies for general Business Office use as needed (including but not limited to kitchen items, copier needs, bathroom supplies).
• Maintains and calls for service on Business Office equipment (including but not limited to vending machines, conference room equipment and bathrooms).  Primary contact for monthly copier meter readings.
• Coordinates and Maintains VIP carts, schedules golf cart and vehicles for staff.
• Provides general administrative support for senior leadership, including but not limited to, scheduling meetings, preparing correspondence and other documents, copying, and filing information.
• Assists with data entry and special projects when needed. 
• Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo and Aquarium, Zoombezi Bay, Safari Golf Club and The Wilds.
• Implements sustainable practices in daily tasks whenever possible.
• Performs other duties as assigned.

• High school diploma or equivalent required.
• Ability to communicate professionally and courteously with business office guests required.
• Ability to perform several tasks at one time under stressful conditions required.
• General knowledge of the Columbus Zoo Family of Parks (CZFP) grounds and organizational structure desired.
• Ability to communicate well both verbally and in writing required.
• Ability to use discretion and handle confidential material and information appropriately.
• Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required.
• Ability to provide excellent guest service by interacting with guests positively and upholding the Make it G.R.E.A.T. standards required.
• Ability to develop and maintain cooperative working relationships with all CZFP team members and contacts regarding company business required.
• Ability to adhere to standard operating procedures including but not limited to safety protocols required.
• Possession of a valid state issued motor vehicle operator’s license and a good driving record required.  
• Ability to adhere to the CZFP’s drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required.
• Ability to successfully complete a criminal history background check annually required.